FAQ's

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The list below is arranged in approximate order of your Siamsa Tíre Theatre experience, starting with purchasing your tickets and walking you through your visit to the theatre. Please scroll through the list to search for your particular question.

TICKETING

How do I purchase a ticket for a show?

All of our events are available to purchase 24/7 online at www.siamsatire.com/events. Upon purchasing, you will receive your tickets via email. Alternatively, you can purchase tickets directly by visiting in person or telephoning 066-7123055 during opening hours.

Can I choose which seats I sit in?

Yes, for theatre performances, you will be shown a seating plan of our 350-seat theatre and given the option to choose your preferred available seats when booking. You can also view our Seating Plan

How do I access my digital ticket?

Your digital ticket will be emailed directly to the email address you provided during the booking process, therefore it is important that the correct email address is provided. Please check your spam or contact box office in the unlikely event that your tickets are not delivered. Our staff will scan your tickets directly from your phone upon entering the show.

Can I print my tickets at home?

As Ireland’s first Green certified theatre, sustainability is at the core of everything we do which is why we encourage you to use digital tickets, but you are welcome to print your tickets at home if this is your preference, please ensure the QR code is visible and clear.

Do you have ticket discounts?

Yes, for certain performances concession tickets may be available to children, students, families, groups, retired, unwaged, and those with additional needs and their carers. When available, concession prices will be listed on the event and booking pages, simply select the type of ticket you require and complete the booking process as normal. Those booking concession tickets may be asked for proof of eligibility.

Is there a booking fee?

Yes, due to rising costs a €1.50 booking fee now applies per ticket booked online, at the box office, or, on the phone. This is non-refundable and the ticket fee does not apply to free events.

If I cannot attend my show, can I get a refund or exchange?

We regret tickets may not be exchanged or refunded after purchase unless the performance has been cancelled or rescheduled. For events which are sold out, we can ‘sell on’ unwanted tickets on the day of a performance on behalf of the customer.

What should I do if I've misplaced my tickets?

Most of our tickets are delivered digitally to the email address provided during booking, please do not delete this email and it will allow you to download the ticket at any time. If you have any difficulties or have misplaced your printed tickets, please contact our Box Office and they can assist you.

Are your shows appropriate for children?

Siamsa Tíre is a family venue with lots of children’s events scheduled throughout the year. Due to our vast range of events, some shows may not be suitable for young children, in this case, the suitability age and any trigger warnings will be listed on the event page. If you have a question about show content, feel free to contact our Box Office.

What are the booking terms and conditions?

Full details can be found on our Terms and Conditions Page

Siamsa Tire Theater Entrance gate

SCHOOLS

Do you take school bookings?

Yes. Throughout the school term, we have dedicated school performances for both primary and secondary schools, including theatre, film, talks and Irish language performances. Some are tailored specifically for Junior and Leaving Certificate Cycle students and offer accompanying study guides. Schools can also avail of a building tour or view our latest Art Gallery exhibition during their visit.  

If you are interested in booking your school group, please contact our Box Office.

VOUCHERS

Can I buy a gift voucher?

Yes, gift vouchers can be purchased online on our Gift Voucher page or via our Box Office and have no expiry date. They can be used to purchase tickets for any of our programmed live and online events by selecting the ‘Book Now’ option of the preferred event and entering the voucher code when prompted.

How do I use my gift voucher?

It’s easy! Simply use your voucher redemption code at the payment stage of your booking.

Siamsa Tire Theater Entrance gate

TICKETING

How do I purchase a ticket for a show?

All of our events are available to purchase 24/7 online at www.siamsatire.com/events. Upon purchasing, you will receive your tickets via email. Alternatively, you can purchase tickets directly by visiting in person or telephoning 066-7123055 during opening hours.

Can I choose which seats I sit in?

Yes, for theatre performances, you will be shown a seating plan of our 350-seat theatre and given the option to choose your preferred available seats when booking. You can also view our Seating Plan

How do I access my digital ticket?

Your digital ticket will be emailed directly to the email address you provided during the booking process, therefore it is important that the correct email address is provided. Please check your spam or contact box office in the unlikely event that your tickets are not delivered. Our staff will scan your tickets directly from your phone upon entering the show.

Can I print my tickets at home?

As Ireland’s first Green certified theatre, sustainability is at the core of everything we do which is why we encourage you to use digital tickets, but you are welcome to print your tickets at home if this is your preference, please ensure the QR code is visible and clear.

Do you have ticket discounts?

Yes, for certain performances concession tickets may be available to children, students, families, groups, retired, unwaged, and those with additional needs and their carers. When available, concession prices will be listed on the event and booking pages, simply select the type of ticket you require and complete the booking process as normal. Those booking concession tickets may be asked for proof of eligibility.

Is there a booking fee?

Yes, due to rising costs a €1.50 booking fee now applies per ticket booked online, at the box office, or, on the phone. This is non-refundable and the ticket fee does not apply to free events.

If I cannot attend my show, can I get a refund or exchange?

We regret tickets may not be exchanged or refunded after purchase unless the performance has been cancelled or rescheduled. For events which are sold out, we can ‘sell on’ unwanted tickets on the day of a performance on behalf of the customer.

What should I do if I've misplaced my tickets?

Most of our tickets are delivered digitally to the email address provided during booking, please do not delete this email and it will allow you to download the ticket at any time. If you have any difficulties or have misplaced your printed tickets, please contact our Box Office and they can assist you.

Are your shows appropriate for children?

Siamsa Tíre is a family venue with lots of children’s events scheduled throughout the year. Due to our vast range of events, some shows may not be suitable for young children, in this case, the suitability age and any trigger warnings will be listed on the event page. If you have a question about show content, feel free to contact our Box Office.

What are the booking terms and conditions?

Full details can be found on our Terms and Conditions Page